Terms and Conditions

Terms & Conditions for One Stop Cheer Shop

Effective Date: May 26, 2026

Welcome to  One Stop Cheer Shop. By accessing or using our website, purchasing products, or interacting with our services, you agree to these Terms & Conditions.

If you do not agree to these terms, please do not use our website.

1. General Information

One Stop Cheer Shop (“OSCS,” “we,” “our,” or “us”) provides cheerleading apparel, accessories, footwear, bags, training products, and related merchandise through our online Shopify store and physical retail location.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We strive to display product descriptions, colors, pricing, and images as accurately as possible. However:

• Colors may vary slightly depending on screen settings
• Product images may include mockups or samples
• Availability may change without notice

We reserve the right to:

• Limit quantities
• Discontinue products
• Modify pricing
• Correct errors or inaccuracies

3. Orders

By placing an order, you agree that:

• All information provided is accurate
• You are authorized to use the payment method submitted
• Orders may be canceled if fraud is suspected

We reserve the right to refuse or cancel any order at our discretion.

4. Payments

Payments are securely processed through  Shopify Payments and/or approved third-party payment providers.

We do not store full payment card information.

5. Shipping

Shipping times are estimates and not guaranteed.

One Stop Cheer Shop is not responsible for delays caused by:

• Carriers
• Weather
• Customs
• Incorrect addresses provided by customers

Customers are responsible for ensuring shipping information is accurate before checkout.

6. Returns & Exchanges

Please refer to our Refund & Return Policy for detailed information regarding:

• Returns
• Exchanges
• Damaged items
• Eligibility requirements

7. Intellectual Property

All content on this website, including:

• Logos
• Graphics
• Product designs
• Images
• Branding
• Text
• Product names

are the property of One Stop Cheer Shop and/or Elite K Cheer Co LLC and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to hack or disrupt the website
• Submit false information
• Violate intellectual property rights
• Use automated systems to scrape website content

9. Limitation of Liability

To the fullest extent permitted by law, One Stop Cheer Shop shall not be liable for:

• Indirect damages
• Lost profits
• Shipping delays
• Product misuse
• Temporary website interruptions

Our maximum liability shall not exceed the amount paid for the product purchased.

10. Disclaimer

Products sold by One Stop Cheer Shop are intended for general athletic and cheerleading use.

Customers assume responsibility for proper training, supervision, and use of all products.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Ohio, United States.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.

13. Contact Information

One Stop Cheer Shop
Website:  www.onestopcheershop.com
Email: support@onestopcheershop.com

Refund & Return Policy for One Stop Cheer Shop

Effective Date: May 26, 2026

At One Stop Cheer Shop, we want you to love your order. If there’s an issue, we’re here to help.

Returns

Eligible items may be returned within 14 days of delivery.

To qualify for a return:

• Items must be unused
• Items must be unworn
• Tags must still be attached
• Items must be in original packaging

Non-Returnable Items

The following items are non-returnable:

• Custom or personalized items
• Clearance/sale items
• Opened cosmetics or hygiene products
• Used cheer shoes
• Digital products
• Gift cards

Exchanges

We may offer exchanges for:

• Different sizes
• Defective products
• Incorrect items shipped

Inventory availability is not guaranteed.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

• Contact us within 7 days of delivery
• Include photos of the issue
• Include your order number

We will work quickly to resolve the issue.

Refund Process

Approved refunds will be issued to the original payment method.

Please allow:

• 3–7 business days for processing
• Additional time depending on your bank/provider

Shipping charges are non-refundable unless the error was caused by One Stop Cheer Shop.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was sent
• The item arrived damaged

Shipping Policy for One Stop Cheer Shop

Processing Time
Orders are typically processed within 1–5 business days.

During launches, holidays, or high-volume periods, processing may take longer.

Shipping Methods

We may ship using:

• USPS
• UPS
• FedEx

Shipping options and rates are calculated at checkout.

Tracking

Tracking information will be emailed once your order ships.

Lost or Delayed Packages

One Stop Cheer Shop is not responsible for:

• Carrier delays
• Lost packages marked as delivered
• Incorrect shipping addresses entered by customers

Customers should contact the carrier directly regarding delivery issues.

Local Pickup

If local pickup is offered:

• Customers will receive pickup instructions by email
• Valid identification may be required

SMS Marketing Consent

By providing your phone number during checkout or signup, you agree to receive recurring automated promotional and personalized marketing text messages from One Stop Cheer Shop.

Consent is not a condition of purchase.

Message & data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Cookie Policy for One Stop Cheer Shop

We use cookies and similar tracking technologies to:

• Improve website functionality
• Analyze traffic
• Save shopping cart preferences
• Personalize advertising

By using our website, you consent to the use of cookies unless disabled in your browser settings.

For more information, please review our Privacy Policy.